We collect information you provide directly: name, email, phone number, mailing or service address, identification details required for notarization, document descriptions, payment information processed via secure third-party processors, and communications you send us.

We may collect technical information automatically: IP address, browser type, device identifiers, and analytics events necessary to operate the website.

To schedule, confirm, and complete appointments; verify identity for notarial acts; comply with Nevada notarial recordkeeping; process payments; send appointment confirmations, reminders, and dispatch updates by SMS or email; respond to inquiries; improve our services; and meet legal obligations.

Phone numbers collected for SMS communication are used solely for transactional and operational messages tied to your appointment, dispatch status, or service delivery, unless you separately opt in to marketing.

Phone numbers are never sold, rented, or shared with third parties for marketing purposes.

We do not sell your personal information. We share information only with service providers under contract (payment processors, SMS provider, RON platforms, scheduling tools, secure document storage), and with government authorities when legally required.

We use administrative, technical, and physical safeguards designed to protect your information, including encrypted transmission, restricted access, and secure document handling. No system is 100% secure, and you transmit information at your own risk.

Notarial journals, RON audio/video recordings, and required identity records are retained for the period mandated by Nevada law. RON recordings are typically retained for at least seven (7) years.

You may request access, correction, or deletion of your personal information, subject to recordkeeping obligations imposed on commissioned notaries. Contact us at legal@rossandassociates-notary.com to make a request.

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The latest version will always be posted here with a current revision date.